Data protection

The data controller is:

La PuraVida
Zanchetta + Ruiz Miranda GbR
Uferstraße 60
42699 Solingen

Email: info@la-puravida.com

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below, we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, the amount of data transferred and the requesting provider (access data), and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer, which are overriding within the scope of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

Data transfer to a third country/third countries for which the European Commission has not determined an adequate level of data protection may occur due to the use of additional functions of our service provider. An adequate level of data protection is ensured by the conclusion of standard contractual clauses of the European Commission.

2. Data processing for contract execution and contact initiation

2.1 Data processing for contract execution

For the purpose of contract execution (incl. inquiries about and handling of any existing warranty and performance disruption claims as well as any legal updating obligations) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, because in these cases we absolutely need the data for contract execution and cannot send the order without their provision. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the disclosure to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

2.2 Customer account

If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for further future orders on our website. You can delete your customer account at any time either by sending a message to the contact option described in this privacy policy or by using a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

2.3 Contact initiation

As part of customer communication, we collect personal data for processing your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

Live chat tool WhatsApp

For the purpose of customer communication, we use the live chat tool of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). This serves to protect our legitimate interests in effective and improved customer communication, which are overriding within the scope of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. WhatsApp acts on our behalf. The telephone numbers stored by us on our mobile device are automatically processed on servers of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Only telephone numbers of customers who have previously contacted us via WhatsApp and have therefore already accepted WhatsApp's terms of use and privacy policy are stored. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on the European Commission's standard data protection clauses.

3. Data processing for shipping

For the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies to the disclosure of data to our manufacturers or wholesalers in cases where they handle the shipping for us (drop shipping). These are considered shipping service providers within the meaning of this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent during or after your order, we will pass on your email address to the selected shipping service provider based on this consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

Hermes Germany GmbH
Essener Straße 89
D-22419 Hamburg
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via technical integration in the order process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

4.2 Data processing for fraud prevention and optimization of our payment processes

If necessary, we provide our service providers with further data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of disputed payments, support for accounting). This serves to protect our legitimate interests in preventing fraud and efficient payment management, which are overriding within the scope of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

5. Cookies and other technologies

General information

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy on end devices
When using our online offering, we use absolutely necessary technologies to be able to provide the expressly desired telemedia service. The storage of information in your end device or access to information already stored in your end device does not require consent in this respect.

For non-absolutely necessary functions, the storage of information in your end device or access to information already stored in your end device requires your consent. We point out that if consent is not given, parts of the website may not be fully usable. Any consent you have given remains valid until you adjust or reset the respective settings in your end device.

Possible subsequent data processing through cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about the content of the shopping cart) are collected and processed. This serves to protect our legitimate interests in an optimized presentation of our offer, which are overriding within the scope of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

6. Use of cookies and other technologies

If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose ceases to exist and we stop using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details described in this privacy policy.

Use of Google services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") as described below. The information automatically collected by Google technologies about your use of our website is generally transmitted to a Google LLC server, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be truncated before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there. Unless otherwise specified for individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR for the respective technology. Further information on data processing by Google can be found in Google's privacy policy.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, and information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other Google data. Data processing is based on an order processing agreement with Google.

Google Fonts

For the uniform display of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts", transmitted to Google, and then processed by Google. We have no influence on this subsequent data processing.

7. Contact options and your rights

7.1 Your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to obtain information about your personal data processed by us to the extent specified therein;
  • in accordance with Art. 16 GDPR, the right to demand the immediate rectification of inaccurate personal data stored by us or its completion;
  • in accordance with Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing is
    • for exercising the right to freedom of expression and information;
    • for compliance with a legal obligation;
    • for reasons of public interest; or
    • for the establishment, exercise or defense of legal claims;
  • in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you refuse its deletion;
    • we no longer need the data, but you need it for the establishment, exercise or defense of legal claims; or
    • you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
  • in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

Right to object

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are overriding within the scope of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you have a right to object only if there are reasons arising from your particular situation.

Once you exercise your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

7.2 Contact Options

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as the revocation of granted consents or objection to a specific data use, please contact us directly using the contact details in our imprint.

Privacy Policy created with the Trusted Shops Legal Text Generator